Privacy Policy for youngbow.com

1. Introduction

At Youngbow (“we”, “us”, or “our”), accessible via youngbow.com, we are committed to protecting the privacy, security, and integrity of your personal data. We value your trust and are dedicated to respecting and safeguarding your privacy rights under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA). This Privacy Policy outlines how we collect, use, store, and disclose your personal information when you interact with our website and services.

2. Scope of Policy and Data Controller Role

This Privacy Policy applies to all users of our website, youngbow.com, and related services. Youngbow is the data controller for the personal data collected through the site and is responsible for determining the purposes and means of processing your data. By accessing the website, you consent to the practices explained in this document, in accordance with your rights under applicable laws.

3. Categories of Personal Data We Process

We collect and process the following categories of personal data:

a. Usage Data
Includes information about how you use our website, such as your browser type, IP address, operating system, referring URLs, session duration, and page interactions.

b. Account Data
Information you provide when creating a user account or contacting us, including your full name, postal address, email address, and phone number.

c. Profile Data
Includes your interests, preferences, purchasing history, product viewing behavior, and any voluntarily submitted demographic information.

d. Communication Data
Comprises records of your communications with us, including customer support requests, messages sent via forms, email exchanges, and other interactions.

e. Technical Data
Aggregated technical data about your device and system environment, such as device model, network type, device identifiers, operating system settings, and system language.

f. Transaction Data
Contains details of the transactions you carry out through the site, including purchase history, payment confirmations, shipping and billing addresses.

g. Preference Data
Covers your marketing permissions, newsletter subscriptions, event RSVPs, product interest indicators, and opt-in or opt-out selections for promotional materials.

4. Legal Bases for Processing

We rely on the following lawful bases for processing your personal data:

– Legitimate Interests: Processing based on our legitimate interests to improve the functionality and security of our website, respond to inquiries, and market relevant products—provided that such interests do not override your rights and freedoms.
– Contractual Necessity: Where processing is required to fulfill a contract with you, such as completing a purchase, delivering goods, or providing customer service.
– Consent: When you voluntarily provide your data and explicitly consent to its use, especially for marketing, analytics, or non-essential cookies.
– Legal Obligation: To comply with legal obligations and regulatory requirements as enforced by applicable laws.

5. Your Privacy Rights

You retain full control over your personal data and are entitled to exercise the following rights:

– Right of Access: You may request details of personal data we hold about you.
– Right to Rectification: You have the right to correct inaccurate or incomplete information.
– Right to Erasure: You may request that we delete your personal data under certain conditions (“right to be forgotten”).
– Right to Restriction: You may request that we limit how we use your data.
– Right to Data Portability: You may obtain your data in a structured, commonly used, machine-readable format and request its transfer to another provider.

To exercise any of these rights, contact us at [email protected].

6. Security Measures

We adopt robust technical and organizational measures to ensure a high level of security for your personal data, including:

– Data encryption (in transit and at rest)
– Secure authentication and access control protocols
– Routine backups and disaster recovery planning
– Employee training and awareness programs
– Regular security audits and vulnerability assessments

These measures are designed to safeguard your personal data against unauthorized access, alteration, disclosure, or destruction.

7. International Data Transfers

If your data is transferred outside the European Economic Area (EEA) or other regions with comprehensive data protection laws, we ensure such transfers comply with applicable legal requirements. This may include the use of Standard Contractual Clauses, data processing agreements with third-party partners, and supplemental safeguards as required to maintain the protection of your information.

8. Data Retention

We retain your personal information only for as long as necessary to achieve the purposes for which it was collected. Typical retention periods include:

– Account Data: retained for the duration of your active account and for a limited period thereafter (e.g., 2 years)
– Transaction Data: retained for up to 7 years to comply with tax and accounting obligations
– Communication Data: kept for customer service records for a period of 2 years
– Marketing Preferences: retained until consent is withdrawn or after inactivity for a period of 1 year

Information may be stored longer where required by legal or regulatory obligations.

9. Cookie Policy

We use cookies and similar tracking technologies on youngbow.com to enhance user experience and perform analytics. Cookies fall into the following categories:

– Essential Cookies: Necessary for website operation, including access to secure areas and shopping functions.
– Functional Cookies: Allow us to remember preferences and aid in personalization.
– Performance and Analytics Cookies: Help us understand visitor interaction with our website through metrics and behavior tracking tools.
– Marketing Cookies: Track browsing habits for delivering targeted advertisements.

Refer to our Cookie Settings interface to manage preferences.

10. Cookie Management and Compliance

In compliance with the GDPR and CCPA, you are entitled to manage your cookie settings via the website’s cookie consent banner. You can withdraw your consent for non-essential cookies at any time. Users from California may also opt out of the “selling” or “sharing” of personal information via the “Do Not Sell My Personal Information” link, when applicable.

11. Children’s Privacy

Our services are not designed for individuals under the age of 13. We do not knowingly process or collect personal data from children. If we become aware that information has been collected from a child without parental consent, we will take immediate steps to delete the data. If you suspect a violation of this policy, please contact us at [email protected].

12. Policy Updates and Notifications

We reserve the right to amend this Privacy Policy from time to time to reflect changes in law, technology, or business practices. When updates occur, we will notify you via prominent notices on our website or through other appropriate communication channels. Continued use of youngbow.com following such updates will constitute acceptance of the revised policy.

13. Contact Information

For questions, concerns, or requests related to this Privacy Policy or our data practices, please contact:

Youngbow
Email: [email protected]

We are committed to ensuring your privacy rights are respected and upheld. Our procedures and safeguards are continually reviewed to maintain strict compliance with all applicable privacy legislation, including the GDPR, CCPA, and other relevant global standards. Please do not hesitate to reach out with any privacy-related inquiries.