Privacy Policy - Youngbow

1. Introduction

At youngbow.com (“we,” “us,” or “our”), we are firmly committed to safeguarding your personal data and upholding your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our website, services, or communications. We recognize our responsibility under applicable data protection laws, including the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA), and are dedicated to transparency and integrity in our data processing practices.

2. Scope of This Policy and Our Role as Data Controller

This Privacy Policy applies to your use of the website hosted at youngbow.com and to all personal data collected through its use or through correspondence with us. For the purposes of GDPR and other applicable data protection laws, we act as the “Data Controller” over your personal data. This means we determine the purposes and means of processing personal information.

3. Categories of Personal Data We Process

We may collect, use, store, and transfer different kinds of personal information based on how you use our services. Categories of data we process include:

a. Usage Data
This includes information about how you use our website and services, such as browser type, page views, IP address, access times, referring URL, session identifiers, and other diagnostic data.

b. Account Data
Information you provide when creating or managing an account, such as your name, email address, phone number, billing and shipping addresses.

c. Profile Data
Information relating to your consumer behavior on youngbow.com, including purchase history, saved preferences, and data gathered from marketing interactions and product interest.

d. Communication Data
Records of your correspondence with us, such as email messages, support queries, responses to surveys, and chat transcripts.

e. Technical Data
Details about the device you use to access our services, including device type, operating system, browser type and version, screen resolution, language preferences, and system configurations.

f. Transaction Data
Details related to purchases or orders you make on our site, including payment method, transaction amount, confirmation codes, delivery address, and order history.

g. Preference Data
Your preferences related to email subscriptions, communication channels, categories of interest, and marketing or cookie consents.

4. Legal Bases for Processing

We process your personal data only when we have a lawful basis to do so. Specifically, we rely on the following legal justifications under GDPR:

– Consent: Where you have explicitly given consent to process your personal data for one or more purposes (e.g., marketing communications).
– Contractual Necessity: Where data is required to enter into or fulfill a contract with you (e.g., to process purchases and deliver products).
– Legal Obligation: Where processing is necessary for compliance with a legal obligation (e.g., invoicing and tax reporting).
– Legitimate Interests: Where processing is necessary for our legitimate interests and these outweigh any potential impact on your rights and freedoms (e.g., fraud prevention, website security and analytics).

5. Your Rights Under GDPR and CCPA

Subject to legal limitations under applicable privacy legislation, you have the following rights:

– Right of Access: Obtain confirmation of whether we process your personal data and access a copy.
– Right of Rectification: Request alteration of inaccurate or incomplete data.
– Right to Erasure: Request deletion of your personal data, subject to lawful retention.
– Right to Restrict Processing: Limit processing under certain conditions.
– Right to Data Portability: Receive your data in a structured, machine-readable format and request its transfer to another controller.
– Right to Object: Object to processing based on legitimate interests or direct marketing.
– Right Not to Be Subject to Automated Decision-Making: Where applicable, avoid decisions made solely via automated processes.

California residents may also exercise CCPA-specific rights, including the right to opt-out of “sale” of personal information (as defined under CCPA), and the right to know categories and specific pieces of personal data we collect.

You may exercise any of your rights by contacting us at [email protected].

6. Security Measures

We implement stringent security measures to protect personal data from unauthorized access, disclosure, alteration, or destruction. These include, but are not limited to:

– Use of encryption technologies in data transmission and storage
– Logical access controls to ensure only authorized personnel access such data
– Regular data backups and secure storage mechanisms
– Staff training programs on data protection best practices and incident protocols

7. International Data Transfers

Where applicable, personal data collected via youngbow.com may be transferred to and processed in countries outside the European Economic Area (EEA) or your jurisdiction. Where such transfers occur, we ensure appropriate safeguards as required by law, including the use of Standard Contractual Clauses approved by the European Commission or reliance on adequacy decisions for the receiving country.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including maintaining legal, accounting, or reporting obligations. Specific retention durations include:

– Account and Profile Data: retained as long as your account remains active and up to 7 years thereafter for compliance purposes
– Transaction Data: retained for a minimum of 7 years in accordance with tax laws
– Technical and Usage Data: retained up to 2 years for analytics and troubleshooting
– Communication Data: retained up to 3 years from closure of the related issue

Where data is no longer necessary, it is securely deleted or anonymized.

9. Cookies and Tracking Technologies

We use a combination of first-party and third-party cookies and similar technologies to enhance user experience on youngbow.com. Cookies fall into the following categories:

– Essential Cookies: Necessary for basic site functions, such as navigation and secure areas
– Functional Cookies: Remember preferences and enhance user experience
– Analytics Cookies: Collect aggregated usage data to help us improve site performance
– Performance Cookies: Monitor site uptime and responsiveness

10. Cookie Management and Privacy Compliance

You can manage your cookie preferences at any time through our cookie banner or settings. We respect the do-not-track signals set by your browser, and honor opt-out requests for non-essential cookies.

Under GDPR, we only place non-essential cookies based on user consent. Under CCPA, California residents may opt-out of “selling” information gathered via cookies by using cookie preference tools or browser signals.

11. Children’s Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect data from children without verifiable parental consent. If we learn that we have inadvertently collected information from a child under 13, we will delete such data promptly. Parents or guardians who believe their child has provided us data may contact us at [email protected].

12. Policy Updates

This Privacy Policy is subject to change as needed to reflect legal, technological, or operational changes. Any significant changes will be communicated via our website or by direct notice where appropriate, ensuring continued transparency regarding data practices.

13. Contact Us

If you have questions about this Privacy Policy, your data, or wish to exercise any of your rights, you may reach our Privacy Officer at:

Email: [email protected]
Website: www.youngbow.com

We are committed to complying with all applicable data protection laws, including GDPR and CCPA. If you have any concerns about how your personal data is handled, we encourage you to get in touch with us directly.